Communication Methods Quiz
Assessment
•
David Ford
•
Education
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Professional Development
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Hard
Student preview
33 questions
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1.
OPEN ENDED
3 mins • 1 pt
Give examples of the following communication methods: Verbal.
2.
OPEN ENDED
3 mins • 1 pt
Give examples of the following communication methods: Non-verbal.
3.
OPEN ENDED
3 mins • 1 pt
Give examples of the following communication methods: Electronic.
4.
OPEN ENDED
3 mins • 1 pt
Give examples of the following communication methods: One-way.
5.
OPEN ENDED
3 mins • 1 pt
Give examples of the following communication methods: Two-way.
6.
OPEN ENDED
3 mins • 1 pt
Give examples of the following communication methods: Written.
7.
OPEN ENDED
3 mins • 1 pt
Select the most appropriate communication method to use in the following situations and explain why you have chosen it: Informing regular customers of special offers.
8.
OPEN ENDED
3 mins • 1 pt
Select the most appropriate communication method to use in the following situations and explain why you have chosen it: Providing feedback to a team member.
9.
OPEN ENDED
3 mins • 1 pt
Select the most appropriate communication method to use in the following situations and explain why you have chosen it: When taking an order from a customer with a hearing impairment.
10.
OPEN ENDED
3 mins • 1 pt
Select the most appropriate communication method to use in the following situations and explain why you have chosen it: Informing team members of their rota for the following week.
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