Communication Methods Quiz

Give examples of the following communication methods: Verbal.

Give examples of the following communication methods: Non-verbal.

Give examples of the following communication methods: Electronic.

Give examples of the following communication methods: One-way.

Give examples of the following communication methods: Two-way.

Give examples of the following communication methods: Written.

Select the most appropriate communication method to use in the following situations and explain why you have chosen it: Informing regular customers of special offers.

Select the most appropriate communication method to use in the following situations and explain why you have chosen it: Providing feedback to a team member.

Select the most appropriate communication method to use in the following situations and explain why you have chosen it: When taking an order from a customer with a hearing impairment.

Select the most appropriate communication method to use in the following situations and explain why you have chosen it: Informing team members of their rota for the following week.