BM1 - 3.05 & 3.06 Test

All the ways in which people differ are known as

• culture.

• diversity.

• subculture.

• ethnocentrism.

Which of the following characteristics is a secondary dimension of diversity:

• Race

• Ethnicity

• Gender

• Geographic location

Barry’s family is originally from Ireland. Their customs, habits, and traditions are known as their

• culture.

• stereotype.

• diversity.

• religion.

Even though she’s very different from them, Marci values her coworkers and their ideas. She’s willing to adjust her opinions and behaviors because she shows

• communication.

• prejudice.

• cultural sensitivity.

• ethnocentrism.

Judgments based on feelings rather than facts are

• prejudices.

• stereotypes.

• religious differences.

• color associations.

Which of the following is an example of a businessperson developing cultural sensitivity:

• Practicing oral presentation skills

• Taking a course in ancient history

• Learning differences in body language

• Studying road maps of various countries

To be culturally sensitive, international businesses must be careful about how brand names

• affect domestic sales.

• translate into other languages.

• look in different fonts.

• relate to the company.

Which of the following is the best way to educate yourself about other cultures:

• Attend a class.

• Read a book.

• Ask questions and listen.

• Watch a movie.

Why is it important to be patient when learning to exhibit cultural sensitivity?

• You’ll never make mistakes.

• You will definitely offend someone.

• It’s a one-time goal.

• It’s a lifelong process.

Many cultural sensitivity issues can be solved by focusing on

• stereotypes.

• religious differences.

• business goals.

• communication.