Guess Who?

I can be used for new and existing customer requests. You can find me on your computers on the sales floor. I like abbreviations and shortened words. Who am I?

• MySource

• CSG

• XOE

• Retail360

One stop shop for all things Xfinity. Valuable resource for finding information on products, promotions, and updates. Contains links to other important tools and systems. Who am I?

• CSG

• XM360

• Retail360

• Celestial

Comcast training resource. Used to give and test knowledge of products and policies. Utilize heavily in your second week of training. Who am I?

• MyPartnerJourney

• MySource

• SkyPrep

• Microsoft TEAMS

bluFox training resource. Used to give and test knowledge of products and policies. Utilize every day throughout your training. Who am I?

• MyPartnerJourney

• MySource

• Microsoft TEAMS

• SkyPrep

Used to manage traffic in your store. Contains links to other important resources and tools. Found on the iPads and computers in your stores. Who am I?

• Retail360

• XM360

• Einstein360

• XStore

Knowledge base resource. Contains internal resources, and resources to share with customers. Can also be used to look up Customer information. Who am I?

• Retial360

• XM360

• Einstein360

• Xstore

System used to look up customers and accounts. This is the only system used to manage this LOB. Use primarily on iPads, but can be accessed on computers. Who am I?

• Retail360

• XM360

• Einstein360

• XOE

System used to set up services for new customers. Uses semi with built-in prompts. Use primarily on iPads, but can be accessed on computers. Who am I?

• Retail360

• XM360

• Einstein360

• XOE

System used for Bill pays. Use primarily on iPads, but can be accessed on computers. Who am I?

• XStore

• XOE

• CSG

• RQ4

Application on iPads application that can be used on iPads and computers. Your advised to download it to your phone in training. Used to communicate with every person in the company. Who am I?

• SkyPrep

• MySource

• Skype

• Microsoft TEAMs