GE 5 QUIZ 3.2 (LETTERS & INTERVIEW)

What is the purpose of an inquiry letter?

• To express gratitude for a previous communication

• To make a formal introduction of oneself

• To provide feedback on a product or service

• To ask a question or elicit information from the recipient

What do cover letters usually accompany?

• A package, report, or other merchandise

• A letter of resignation

• A letter of recommendation

• An inquiry letter

When is an adjustment letter sent?

• To place an order for goods or services

• To recommend a colleague for a job

• To inquire about job opportunities

• In response to a claim or complaint

What is the main focus of a sales letter?

• To capture the interest of the reader and include a call to action

• To inquire about job opportunities

• To complain about a product or service

• To provide a detailed history of the company

How should the tone of a complaint letter be?

• Humorous and light-hearted

• Casual and informal

• Direct and tactful while stating dissatisfaction but with a professional tone

• Aggressive and confrontational

What information must be included in an order letter?

• A summary of the company's achievements

• A list of complaints about the product

• The model number, name of the product, quantity desired, and expected price

• The sender's favorite color

"Dear Madam" is an example of ________.

• salutation
• complimentary close

• greeting
• farewell

Who usually writes a letter of recommendation?

• A close friend

• A previous employer or professor

• A random stranger

• A competitor in the job market

What is the main content of a letter of resignation?

• Notice of leaving the company and reason for leaving

• A formal introduction of oneself

• A detailed history of the employee's career

• A list of complaints about the company

What is the purpose of an application letter?

• To introduce oneself to a potential employer, highlight qualifications and experiences, and express interest in a specific job position.
• To showcase personal hobbies and interests
• To provide a detailed work history
• To request a job interview