Stakeholders Quiz

Who are some internal stakeholders of a business?

• Bank Manager, Competitors, Business

• Owners, Employees, Managers

• Community, Manager, Employees, Suppliers

• Suppliers, Local Community, Customers, Shareholders

What is the objective of owners as stakeholders?

• Interested in how the business is run and making a profit

• Increase sales and profits

• Look after the local area and people within it

• Ensure the business succeeds and maintain job security

Which group of stakeholders is interested in getting quality products and services at the best value for money?

• Local Community

• Customers

• Suppliers

• Pressure Groups

What do shareholders in a business want to know?

• If they will get more business from the company

• If they will pay their taxes

• If the business will make a profit

• If they will adhere to any laws

What is the conflict between employees and managers as stakeholders?

• Employees want higher wages but owners and shareholders don’t want to pay higher wages

• Customers want low prices and high quality but owners and shareholders want high profit

• Local communities want lower pollution levels but owners and shareholders want high profits

• Managers want big bonuses but owners and shareholders don’t want to pay them

What is the conflict between customers and owners/shareholders as stakeholders?

• Employees want higher wages but owners and shareholders don’t want to pay higher wages

• Managers want big bonuses but owners and shareholders don’t want to pay them

• Customers want low prices and high quality but owners and shareholders want high profit

• Local communities want lower pollution levels but owners and shareholders want high profits

What is the conflict between local community and owners/shareholders as stakeholders?

• Managers want big bonuses but owners and shareholders don’t want to pay them

• Local communities want lower pollution levels but owners and shareholders want high profits

• Employees want higher wages but owners and shareholders don’t want to pay higher wages

• Customers want low prices and high quality but owners and shareholders want high profit

What is the conflict between suppliers and owners/shareholders as stakeholders?

• Employees want higher wages but owners and shareholders don’t want to pay higher wages

• Customers want low prices and high quality but owners and shareholders want high profit

• Managers want big bonuses but owners and shareholders don’t want to pay them

• Suppliers want to get good prices for their goods and services but owners and shareholders want high profits

What are some possible impacts on shareholders in BHP Billiton of the conflict between employees and managers?

• Lower profits due to higher costs

• Increase in sales and profits

• Decrease in job security

• Affect supplies to customers

State two other stakeholders (other than shareholders) in BHP Billiton

• Customers, Pressure Groups

• Employees, Managers

• Government, Shareholders

• Suppliers, Local Community