1.    Which of the following is the correct way to address a business letter when you do not know the recipient’s name?

• Dear Sir/Madam

• . To Whom It May Concern

• Dear Hiring Manager
  
  

• Hello

• Dears

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

2.    What is the standard font style and size used in a formal business letter?

• Arial, 12
  
  

• Times New Roman, 14
  
  

• Comic Sans, 10
  
  

• Calibri, 11

• Times New Roman, 12
  
  

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

3.In a business letter, where should the sender’s address be placed?

• At the top right corner
  
  

• At the bottom left corner

• At the top left corner
  
  

• At the bottom right corner

• At the bottom head letter

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

4.    Which of the following is NOT a common closing phrase for a business letter?

• Yours faithfully
  
  

• Best regards
  
  

• Sincerely yours
  
  

• Cheers

• Best Wishes

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

5.    When writing a business letter, what is the purpose of including a subject line?

• To introduce yourself to the recipient
  
  

• . To provide additional contact information

• To inform the recipient about the main topic of the letter
  
  

• To request a meeting

•    To send your order

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

    Jl. Jambu 129 Bima
30th January 2017

 Dear Frodi,
It was a real sorrow that I heard this morning of your great loss. I knew your mother was ill, for your brother told me several weeks ago. However, as he at that time did not seem to think the illness was very serious, the news of your mother’s death came to me as a shock. You have my sincere and heartfelt sympathy, my dear fellow, in your sorrow. I know you will feel it deeply, for you always thought so much of your mother and loved her so truly. I feel it also as a personal loss to myself, for your mother was always very kind to me. Her death must be a terrible grief to your father, too. Please assure him of my sincere sympathy.
Words, I know, are poor comforters. “The heart knows its own sorrow”, and in such sorrows we are always alone. However, it is not mere words when I say that I feel with you in your sorrow.

Your sincere friend,
Jean

What is the possible relation between the sender and the recipient?

•     Relatives

•    Employers

•     Friends

•     Siblings

•    Employees

Tags

CCSS.RI.11-12.3

CCSS.RI.6.3

CCSS.RI.7.3

CCSS.RI.8.3

CCSS.RI.9-10.3

7.    Which of the following is the correct format for the date in a business letter?

• 12/05/2022

• May 12, 2022

• 2022-05-12

• 5/12/22

• 12 Des 2022

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

Dear Mr. Smith,

I am writing to inform you about the upcoming changes in our company’s policies. Effective from next month, there will be adjustments to the working hours and dress code. We believe these changes will enhance productivity and create a more professional work environment.

Please be advised that the new working hours will be from 9:00 AM to 5:00 PM, with a one-hour lunch break from 12:00 PM to 1:00 PM. Additionally, the dress code will now require business casual attire on all weekdays.

We appreciate your cooperation and understanding during this transition period. Should you have any questions or concerns, please do not hesitate to contact the HR department.

Thank you for your attention to this matter.

Sincerely, [Your Name] HR Manager

.    What is the purpose of the letter?

---

• To inform about policy changes.

• . To request a meeting.

• To announce a promotion.

• To schedule a training session.

• To understand cooperation

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

Dear Mr. Smith,

I am writing to inform you about the upcoming changes in our company’s policies. Effective from next month, there will be adjustments to the working hours and dress code. We believe these changes will enhance productivity and create a more professional work environment.

Please be advised that the new working hours will be from 9:00 AM to 5:00 PM, with a one-hour lunch break from 12:00 PM to 1:00 PM. Additionally, the dress code will now require business casual attire on all weekdays.

We appreciate your cooperation and understanding during this transition period. Should you have any questions or concerns, please do not hesitate to contact the HR department.

Thank you for your attention to this matter.

Sincerely, [Your Name] HR Manager

  What are the up coming changes mentioned in the letter?

• Changes in office location.

• Adjustments in working hours and dress code.

• Introduction of new benefits

• Implementation of a new software system.

• intension professional work environment.

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

Dear Mr. Smith,

I am writing to inform you about the upcoming changes in our company’s policies. Effective from next month, there will be adjustments to the working hours and dress code. We believe these changes will enhance productivity and create a more professional work environment.

Please be advised that the new working hours will be from 9:00 AM to 5:00 PM, with a one-hour lunch break from 12:00 PM to 1:00 PM. Additionally, the dress code will now require business casual attire on all weekdays.

We appreciate your cooperation and understanding during this transition period. Should you have any questions or concerns, please do not hesitate to contact the HR department.

Thank you for your attention to this matter.

Sincerely, [Your Name] HR Manager

    Who should employees contact for questions or concerns?  

• The CEO.

• The IT department.

• The HR department.

• The Services department.

• The Finance department.

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5