
GASPOL BLITAR - Review CE
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Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apakah kepanjangan dari CE?
Customer Enggagement
Customer Exciting
Customer Exclusive
Customs Enggagement
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Periode Survey CE Wave 1 Tahun 2024 berlansung pada
1 Maret sd 30 Juni
7 April sd 31 Juli
7 Maret sd 21 Juni
7 Maret sd 30 Juni
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Siapakah Pihak Ketiga yang melakukan Survey CE untuk BCA
Infomedia
Gallup
Indopol
Lembaga Survey Indonesia
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Hasil survey CE dibagi menjadi 2, yaitu CE Aktif dan CE Pasif. Yang masuk sebagai CE Aktif 2024 adalah penilaian nasabah yang
Bertransaksi menggunakan My BCA
Tidak pernah datang bertransaksi ke cabang
Datang bertransaksi ke Cabang Alokasi
Datang bertransaksi di seluruh counter Cabang BCA
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berapakah passing Grade CE Aktif dan CE Pasif tahun 2024?
4.90 dan 4.90
4.80 dan 4.75
4.70 dan 4.65
4.75 dan 4.60
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berapa kontribusi CE pada PKKC tahun 2024?
100
150
200
50
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berapa Threshold nilai CE Prioritas pada Kinerja Prioritas Tahun 2024?
4.65
4.70
4.75
4.80
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