QUIZ 1 Business Letters

What is a primary use of business letters?

• Casual updates

• Informal chats

• Formal communications

• Personal notes

Which format is commonly used for structuring business letters?

• APA format

• Block format

• MLA format

• Chicago style

What spacing is recommended between paragraphs in a block format business letter?

• Double space

• Single space

• Triple space

• No space

What should be included at the beginning of a business letter?

• Conclusion

• Body content

• Recipient's and sender's information

• Attachments

What should you do if you don't know the recipient's title?

• Use a generic greeting

• Skip the salutation

• Use their full name

• Guess the title

What is the correct punctuation to end a greeting in a business letter?

• A period

• A comma

• An exclamation mark

• A colon

How should the main point be introduced in a business letter?

• In the conclusion

• In the middle of the body

• At the start of the body

• In the salutation

What is the purpose of the final paragraph in a business letter?

• To list enclosures

• To introduce the writer

• To provide a call to action

• To greet the recipient

What is an appropriate formal closing for a business letter?

• Sincerely

• Cheers

• See ya

• Later

What should follow the formal closing in a business letter?

• The title

• The body

• The greeting

• The signature