BTC unit 1
Authored by Kayleigh Vice
Social Studies
Professional Development
Used 2+ times
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of challenging verbal behavior?
Politely asking for help
Shouting demands
Writing a complaint letter
Whispering a secret
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Identify a type of challenging non-verbal behavior.
Nodding in agreement
Maintaining eye contact
Rolling eyes during a conversation
Clapping after a performance
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is considered a challenging physical behavior?
Giving a high-five
Pushing someone in a queue
Handshaking
Waving hello
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does aggression in behavior typically involve?
Calm negotiation
Physical or verbal threats
Passive listening
Complimenting others
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which behavior is an example of being assertive?
Yielding easily to others' opinions
Expressing one's own needs respectfully
Avoiding eye contact during discussions
Using sarcasm to make a point
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Conflict behavior often results in which of the following?
Enhanced cooperation
Ignoring the other party
Resolution through dialogue
Escalation of tension
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which scenario best illustrates challenging verbal behavior in a workplace setting?
A manager providing constructive feedback
An employee discussing holiday plans quietly
A worker yelling at a colleague over a disagreement
Staff members greeting each other in the morning
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