DOMAIN #3: PRODUCTION & DISTRIBUTION

When deciding between buying or building "Digital Services", companies must consider different aspects of buying or building.

Match the digital service type to its description.

• Bought Service

• Users have control over the product and its functionality

• Bought Service

• Users do not have control over the product and its functionality

• Built Service

• Saves a user time

Which outside agencies might set quality control standards in some industries?

• Industry Leaders

• A company's department head

• A government regulatory agency

• CEOs

• Local health and safety inspectors

A key example of a prebuilt ______service many companies use is a Software as a Service (SaaS) platform.

• Manual

• Physical

• Digital

• Automatic

What might one have to do when listening to feedback from customers ?

Choose two (2) answers.

• Communicate with investors regarding the funding of the products

• Offer Free Promotional Products

• Change Markets

• Create completely New Products

_________is measured by how well the product or service successfully serves its users' purpose.

• Performance

• Reliability

• Viability

• Quality

What is "Value Engineering" ?

• Engineering products that are not meant to be replaced but have a high cost

• Engineering products that are meant to be replaced frequently but have a low cost

• Substituting low-cost components with high-quality components that still meet the product's lifetime duration and basic purpose

• Substituting high-quality components with low-cost components that still meet the product's lifetime duration and basic purpose

What should happen after one determines a company's "Quality Control Process" meets the company's quality standards ?

• Each member of the quality control team must confirm that the process is effective before the process can become permanent

• An internal team should review the results of product testing and sign off on the process to confirm it is effective

• An internal team should review the results of product testing and look for ways to refine and improve upon the quality control process

• The process should not be revised again

Which outside agencies might set quality control standards in some industries?

• A company's department head

• CEOs

• Industry Leaders

• A Government Regulatory Agency

• Local Health and Safety Inspectors

Which are two (2) examples of Direct Distribution Channels ?

• Wholesaler Sales

• Door-to-Door Sales

• Retail Sales

• E-commerce Sales

Match the Product/Market Fit Stage to its description.

• Prototype

• See growth and continue to grow the business

• Traction

• Develop an idea for a product or service

• Idea

• Sales gain momentum and a business starts to grow

• Monetization

• A business starts to earn revenue

• Growth

• Identify how a product or service solves customers' problems