BP 2 - LP 5

BP 2 - LP 5

Professional Development

8 Qs

quiz-placeholder

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BP 2 - LP 5

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Assessment

Quiz

English

Professional Development

Easy

Created by

pykf5792pz apple_user

Used 2+ times

FREE Resource

8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Bring the computer back, and we'll give you a replacement / compensation to take home today.

replacement

compensation

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I have a complaint / query about the price. Is it €25.99 or €29.99?

complaint

query

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I'm afraid we don't give refunds, but we can give you a compensation / credit voucher to use in the shop at a later date.

compensation

credit voucher

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can you explain the feedback / issue with your order in more detail?

feedback

issue

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

get ____

feedback

times

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

offer _____

a solution

a problem

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

customer _____

times

loyalty

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

report ____

times

a problem