Game Time 2

In case of luggage allowance is changed after ASC, we should refer the customer to the AL

• Correct

• Incorrect

What happens to the seats if pax asks for a voluntary change? As per "SA"

• Seats will be rebooked

• Seats will be refunded

• Seats are non-refundable

Which of the following entries are correct?

• FXQ/R,UP,16MAY24

• FXO/R,UP/S4-6

• FXP/R,U221892/S4-5

To save the price after using Manual Pricing, with entry:

• FQQ(n)

• TQT

• TST

Incase ticket status is S, first we should ..............

• Refer the customer to the airline

• Check the flight conditions & inform the customer

• Escalate the case to Excellence

If you received an email & you have “Migrated Travix booking”, you should .........

• Create OB email to [e-mail]

• Transfer to group: Migration Trip (Fra)

In case of ASC, can we offer changing the airport FOC?

• Yes

• No

If the booking status is "Purchase Requested" and it was made 48h ago, which team should we escalate to?

• CS Support

• OOB

• EXC Group