
Human Resources (pg 1-10)
Authored by Nic Lee
Arts
11th Grade

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35 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which stakeholders are represented by Unions?
Employees
Employers
Government
Society
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following represents an effective recruitment process in a business?
Job applications received from a select but suitably qualified group of candidates
An induction program that informs new employees about the organisational culture
A series of interview questions that allows candidates to showcase their skills and abilities
A retrenchment process that removes underperforming employees thus improving the efficiency of the business
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following statements describes the difference between conciliation and arbitration?
Conciliation does not involve a legally binding decision whilst arbitration does
Conciliation involves a neutral third party in the dispute whilst arbitration does not
Conciliation does not involve the parties affected by the dispute whilst arbitration does
Conciliation is a formal workplace dispute resolution procedure whilst arbitration is not
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following represents the strategic role of human resources?
Minimising staff turnover due to industrial action
Managing the total relationship between employer and employee
Employing the correct casual contract staff in the finance department
Lowering the cost of wages for the company to maximise profitability
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following dispute resolution processes provides employees with a clear formal structure to resolve disputes that may arise in their workplace?
Mediation
Negotiation
Common law action
Grievance procedures
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The process whereby a third party is involved in an industrial dispute, and makes a legally binding decision to resolve the dispute, is known as which of the following?
Arbitration
Conciliation
Mediation
Negotiation
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The regional manager of a large clothing store aims to improve the logistics of operations. He has decided that he will be making important business decisions without the input of others. Which leadership style is he adopting?
Autocratic
Collegial
Democratic
Laissez-faire
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