Chapter 5 oral communication

What is the main difference between hearing and listening based on the provided content?

• Hearing involves selecting and attending to messages, while listening involves understanding and remembering.

• Hearing is a physiological process of decoding sounds, while listening involves constructing meaning from messages.

• Hearing is a complex process of receiving messages, while listening involves responding to verbal and nonverbal cues.

• Hearing is a process of responding to messages, while listening is about decoding sounds.

Which of the following is NOT a part of the listening process according to the content?

• Attending

• Selecting

• Speaking

• Understanding

What does the listening process involve beyond just decoding sounds?

• Constructing meaning from messages

• Receiving messages

• Remembering messages

• Responding to messages

What is the element of listening that involves assigning meaning to messages?

• Selecting

• Attending

• Understanding

• Remembering

Which listening style involves focusing on people's emotions and feelings?

• Relational Listening Style

• Critical Listening Style

• Analytical Listening Style

• Task-Oriented Listening Style

In which listening style do individuals primarily listen for facts?

• Analytical Listening Style

• Critical Listening Style

• Relational Listening Style

• Task-Oriented Listening Style

Which listening style involves evaluating information and second-guessing?

• Task-Oriented Listening Style

• Analytical Listening Style

• Relational Listening Style

• Critical Listening Style

What characterizes relational listeners according to the content?

• They to wait until they hear the facts before reaching a conclusion.

• They withhold judgment and listen to all sides of an issue.

• They focus on emotions and feelings communicated by others verbally and nonverbally.

• They analyze information objectively.

Critical listeners focus on listening for errors, inconsistencies, and discrepancies. True or False?

• True
• False

Understanding your listening style can help enhance self-awareness in terms of gender, culture, and situation. (True/False)

• True
• False