Chapter 41

In a multicultural world, what type of language must a protection officer use to gain the trust of their audience?

• Invasive

• Inclusive

• Inquisitive

• Terse

The protection officer’s ability to effectively communicate will also be enhanced by ______.

In a multicultural world, leadership ability can determine if a protection officer has the aptitude and capacity to protect their customer.

• True

• False

Future policing will depend in large part on the type of society being policed- the ______, ______, ______ realities and, in more developed countries, the technological sophistication of the populace.

• Situational, intellectual, and familial

• Ethical, political, and multicultural

• Legal, society, and personal

• Social, economic, and political

Globalization has grown largely due to the lowering of shipping costs.

• True

• False

Sexual harassment has traditionally taken the form of a hostile environment.

• True

• False

Women in protection are taking on more leadership roles than ever before. However, there is a ______ ceiling that prevents them from being promoted beyond a certain level.

• Raised

• Glass

• Plastic

• Acoustic

The first female investigator was Kate Warne.

• True

• False

Racial profiling is counterproductive as it:

• May alienate customers who belong to the group being watched

• The loss prevention agents attention away from actual thieves

• May result in civil litigation

• All are correct

Supply chain security is a rapidly growing area for both corporations and government.

• True

• False