Computer Reservation System (CRS) Quiz

What is the main goal of Computer Reservation System (CRS)?

• To create a one-stop service shop

• To provide entertainment services

• To build physical structures

• To manufacture electronic devices

Which of the following is NOT a leading multinational distribution firm in the CRS industry?

• Sabre

• Galileo

• World Span

• Amadeus

What is the primary skill required for travel industry employees in making travel product reservations?

• Customer service

• Marketing

• Effective use of GDS

• Accounting

What is the difference between GDS and CRS?

• GDS is used by airlines only, while CRS is used by hotels only

• GDS is a physical system, while CRS is a virtual system

• GDS is used for hotel reservations, while CRS is used for car rentals

• GDS provides information about airlines only, while CRS can reserve everything

What is the purpose of a Central Reservation System (CRS) in a hotel?

• To organize staff training programs

• To maintain the hotel's garden

• To provide room service to guests

• To manage guest reservations and related processes in real time

Which industry heavily relies on CRS for sales promotion and information dissemination?

• Automotive

• Fashion

• Tourism

• Construction

What was the original purpose of Computer Reservation Systems (CRS)?

• To book flight tickets

• To sell hotel rooms

• To rent cars

• To provide travel insurance

What is the most commonly used technical solution in the tourism industry?

• VR

• CRS

• GPS

• AI

Which of the following is NOT a benefit of using a Computerized Reservation System (CRS)?

• Quick and accurate information access

• Improved sales promotion

• Increased physical paperwork

• Efficient booking process

What do Amadeus and Sabre reservation systems help employees in Australia and New Zealand with?

• Gardening skills

• Cooking techniques

• Travel product reservations

• Accounting practices