first week ES

What are some difficulties faced when executing business processes?

• A. A big company should not face any difficulties in their business process, only small companies face such issues

• B. Information does not flow between business units, leading to bad decisions being made

• C. There are multiple business units, which makes coordination of effort difficult

• D. B and C only

Why do silo effect arise?

• A. Workers become highly specialized in their work area, and do not know about the capabilities and objectives of other departments

• B. Workers in each department have different incentives schemes and do not optimize their efforts towards the overall good of the company

• C. Workers are not paid enough for their work

• D. A and B only

What are the two definitions of Enterprise System mentioned in the class?

• A. ERP is an expensive systems used by large companies

• B. ERP is a system that supports end-to-end business processes

• C. ERP is a technology strategy in which operational business transactions are linked to financial transactions

• D. A and B only

• E and C only

All Fortune 1000 companies use some form of ERP systems.

• True

• False

'R' in SAP R/3 stands for 'real-time'.

• True

• False

Data created in SAP can be deleted easily.

• True

• False

Users can access SAP via the following devices:

• PC desktops

• Mobile phones

• Tablet computers

• All of above

What are the three layers in SAP R/3?

• Database, Application, Presentation

• Database, Security, Network

• Database, Application, Network

What are some of the roles of the Project Manager during ERP implementation?

• A. Assess the risks of the implementation in terms of cost and duration

• B. Secure resources for the implementation team

• C. Purchase and select the right ERP system

• D. A and B only

Business processes are activities that businesses do in their daily operations.

• True

• False