
SN Hardware Asset Management (HAM)--2
Authored by Jay Cisneros
Professional Development
Professional Development
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73 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which plugins for asset management functionality are inactive by default? (Choose three.)
Hardware Asset Management
Depreciation
Procurement
Expense Line
Cost Management
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the third tier of the capability blueprint?
Operational integration
Strategic conformance
Practical management
Financial management
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is NOT a component of a hardware asset's lifecycle?
Dispose
Request
Consume
Procure
Receive
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Select three)
Hardware Model Normalization
Hardware Asset Dashboard
Asset Inventory Audit
Stockrooms
Mobile Asset Receiving
5.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Expected outcomes of IT asset management (ITAM) include which of the following? (Select three)
Integrates with business services via the Service Catalog from request through to disposal
Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)
Provides input into, aligns with, and follows corporate governance
Improves application privacy and security adherence
Leverages Service Mapping to predict service impact
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Select four)
Revert normalization results
Create and delete asset records
Create purchase orders
Import assets
Add Service Catalog entries
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What information would you track for a configuration item (CI) versus an asset? (Select two)
Operational
Financial
Lifecycle
Relationship
Contractual
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