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SN Hardware Asset Management (HAM)--2

Authored by Jay Cisneros

Professional Development

Professional Development

Used 3+ times

SN Hardware Asset Management (HAM)--2
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73 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which plugins for asset management functionality are inactive by default? (Choose three.)

Hardware Asset Management

Depreciation

Procurement

Expense Line

Cost Management

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the third tier of the capability blueprint?

Operational integration

Strategic conformance

Practical management

Financial management

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is NOT a component of a hardware asset's lifecycle?

Dispose

Request

Consume

Procure

Receive

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Select three)

Hardware Model Normalization

Hardware Asset Dashboard

Asset Inventory Audit

Stockrooms

Mobile Asset Receiving

5.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Expected outcomes of IT asset management (ITAM) include which of the following? (Select three)

Integrates with business services via the Service Catalog from request through to disposal

Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)

Provides input into, aligns with, and follows corporate governance

Improves application privacy and security adherence

Leverages Service Mapping to predict service impact

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Select four)

Revert normalization results

Create and delete asset records

Create purchase orders

Import assets

Add Service Catalog entries

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What information would you track for a configuration item (CI) versus an asset? (Select two)

Operational

Financial

Lifecycle

Relationship

Contractual

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