The term ‘human resource management’ describes the:

• concept of competing through technical resources in organisations

• economic value of employees’ knowledge, skills and capabilities

• policies and practices involved in managing managers of an organisation

• effective utilisation of an organisation’s people and their talent

A HR Manager provides strategic advice and counsel. This includes:

• recruiting, selecting, testing and conducting training programmes for employees and their managers.

• proposing and drafting new policies to cover recurring problems or to prevent anticipated problems.

• providing information on unemployment trends and productivity metrics for organisational decision making.

• serving as employees’ advocate by listening to employees’ concerns and representing their needs to management.

What is the meaning of human resources?

• The people who represents a business
• The best person to do the job
• The people employed to do work in a business
• Supervises employees and sets tasks to be done

Who is the owner / shareholder of a business?

• Those employed to work in a business
• Supervises the employees and sets tasks to be done
• Represents the business and recruits staff
• Owns the business or part of it

All of the following are employees except one. Which one?

• Manager
• Partner
• Supervisor
• Janitor

Ali has his own business where he makes cakes.
He pays his workers a salary of 110AED per day. He has decided to give them a 5.25% increase. What is their new daily salary?

• 112.89 AED
• 115.00 AED
• 115.78 AED
• 125.78 AED

Roda owns a pizzeria. In addition to the workers' salary, there are additional hidden costs. Which of the following would NOT be a hidden cost in her business?

• Recruitment cost
• Work clothing
• Health insurance
• Visa

Which of the following is NOT a place where a job advertisement would be found?

• Noticeboard
• billboard
• Company website
• Poster

Which of the following should NOT be included in a curriculum vitae?

• Name 
• Address 
• Family
• Date of birth

When applying for a vacancy, you should send a CV together with what?

• Letter of interest
• Covering letter
• Application letter
• Nothing