Work Etiquette Quiz

What should you do if you receive a personal phone call at work?

• Answer the call and speak loudly.

• Ignore the call and check it later.

• Answer the call and speak quietly or step outside.

• Let it go to voicemail every time.

Which of the following is an appropriate way to address a conflict with a coworker?

• Discuss the issue privately and professionally.

• Send an angry email to the coworker.

• Ignore the problem and hope it resolves itself.

• Complain about it to other coworkers.

Tags

DOK Level 2: Skill/Concept

What is the best practice for using email at work?

• Use all caps to emphasize important points.

• Use professional language and a clear subject line.

• Send emails without proofreading.

• Use emojis frequently to keep the tone light.

Tags

DOK Level 1: Recall

If you are unsure about how to complete a task at work, what should you do?

• Guess and hope it is correct.

• Ignore the task.

• Ask a coworker or supervisor for clarification.

• Complain about unclear instructions.

Tags

DOK Level 2: Skill/Concept

Why is it important to be punctual in the workplace?

• It shows respect for your own time only.

• It is not important; work can be done anytime.

• It demonstrates reliability and respect for others' time.

• Only managers need to be punctual.

Tags

DOK Level 1: Recall

How should you handle confidential information at work?

• Share it with friends outside of work.

• Discuss it openly in communal areas.

• Keep it secure and share only with authorized personnel.

• Post it on social media to inform others.

Tags

DOK Level 2: Skill/Concept

What is an appropriate use of the internet at work?

• Browsing social media all day.

• Conducting personal business during work hours.

• Only checking important work emails.

• Downloading games on the work computer.

When is it acceptable to use speakerphone in the office?

• When discussing confidential information.

• In a private office or when a meeting room is not available.

• Always, regardless of the office environment.

• Never; it is always inappropriate.

Tags

DOK Level 2: Skill/Concept

What should you do if you finish your tasks early?

• Leave work immediately.

• Disrupt coworkers by chatting.

• Ask for additional responsibilities or help others.

• Take a long break until more work comes.

Tags

DOK Level 1: Recall

How should you react to constructive criticism from a supervisor?

• Ignore the feedback.

• Take it personally and get upset.

• Reflect on the feedback and seek ways to improve.

• Argue and justify your actions.

Tags

DOK Level 2: Skill/Concept