ISO 9001 Awareness Training - CLAUSE REQUIREMENS

1.    Indentify the RELEVANT CLAUSE for this statements

The organization shall monitor customers' perceptions of the degree to which their needs and expectations have been fulfilled. The organization shall determine the methods for obtaining, monitoring and reviewing this information

• 9.2.1

• 9.1.2

• 9.2.1

• 9.3.3

2.    Indentify the RELEVANT CLAUSE for this statements

The organization shall determine and select opportunities for improvement and implement necessary action to meet customer requirements and enhance customer satisfaction

• 10.2

• 10.1

• 8.2

• 9.1

3.    Indentify the RELEVANT CLAUSE for this statements

Top management shall demonstrate leadership and commitment

• 5.1.2

• 5.3

• 7.2

• 5.1.1

4.    Indentify the RELEVANT CLAUSE for this statements

Organization shall established Quality objectives at relevant functions, levels and processes needed for the quality management system

• 5.3

• 6.2.3

• 6.2.2

• 6.2.1

5.    Indentify the RELEVANT CLAUSE for this statements

organization shall determine the internal and external communications relevant to the quality management system ...

• 6.1

• 7.3

• 7.4

• 7.5

6.    Indentify the RELEVANT CLAUSE for this statements

The organization shall use suitable means to identify outputs when it is necessary to ensure the conformity of products and services.

• 8.5.2

• 9.1.1

• 7.5.2

• 8.3.6

7.    Indentify the RELEVANT CLAUSE for this statements

Organization shall ensure that it has the ability to meet the requirements for products and services to be offers to customers

• 7.5.3.1

• 8.5.5

• 8.2.3.1

• 9.1.3

8.    Indentify the RELEVANT CLAUSE for this statements

The organization shall determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers ...

• 6.2

• 5.3

• 7.2.3

• 8.4.1

9.    Indentify the RELEVANT CLAUSE for this statements

organization shall plan, implement and control the processes (see 4.4) needed to meet the requirements

• 7.1

• 5.3

• 9.1

• 8.1

10.    Indentify the RELEVANT CLAUSE for this statements

The organization shall determine and select opportunities for improvement and implement any necessary actions to meet customer requirements and enhance customer satisfaction

• 8.5

• 9.1

• 7.5

• 10.1