Chapter 14 Unit Test Review

Way of paying attention to spoken messages with the goal of understanding the message and the speaker’s feelings about it

• virtual friends
• rituals
• peer mediation
• active listening

Inclusion of people with different backgrounds

• feedback
• diversity
• acquaintances
• clique

Constructive response to a message to communicate that it was received and understood

• nonverbal communication
• active listening
• feedback
• socialize

Process in which specially trained students work with other students to resolve conflicts

• peer mediation
• communication process
• verbal communication
• immediate family

Series of actions performed as part of a ceremony

• traditions
• rituals
• stereotypes
• group dating

Oversimplified ideas about a group of people.

• socialize
• diversity
• clique
• stereotypes

Abilities that help people communicate and relate in positive ways with others.

• communication skills
• interpersonal skills
• interpersonal communication
• body language

Sending of messages through facial expressions, body language, gestures, tone and volume of voice, and other signals that do not involve the content of words.

• nonverbal communication
• body language
• communication process
• signals

People you meet through social media, websites, chat rooms, or gaming.

• feedback
• acquaintances
• online friends
• virtual friends

Small group of friends who deliberately exclude other people from joining or being a part of their group.

• clique
• exclusive
• close friends
• diversity