Knowledge Management III

The specific information about content contained in books, reports, articles, images and other containers so that they can be organized and retrieved in orderly fashion

• Metafile

• Metadocument

• Metadata

• Metascript

a method whereby users participate directly in the storage, organization, searching and managing of web resources

• Social Notes

• Social Bookmarking

• Social Media

• Social Network

A descriptive model of the stages through which organizations progress as they define, implement, evolve and improve their processes.

• All True

• Maturity Models

• Capability Maturity Model

• Age Models

A more difficult to convince stakeholders, is part of what measurement ?

• All True

• Qualitative Measurement

• Quantitaive Measurement

• Mix Measurement

A problematic method for demonstrating the value of the more intangible results of KM is part of what measurement?

• All True

• Qualitative Measurement

• Quantitaive Measurement

• Mix Measurement

It involves measuring essential production functions of inputs, outputs and outcomes to improve them. Is benchmarking?

• Industry Group Measurement

• Best Practice Studies

• Competitive Benchmarking

• Cooperative Benchmarking

The study and measurement of a competitor without cooperation to improve the process or product quality. Is this benchmarking?

• Industry Group Measurement

• Best Practice Studies

• Competitive Benchmarking

• Cooperative Benchmarking

3 types of value that can result in measurement by Krebs, 2008

• Organization, Connection and Cognitive

• Structural, Relational and Cognitive

• Structural, Connection and Cognitive

• Organization, Relational and Cognitive

Yellow Pages in part of Typical KM Iniciatives is what KM Maturity Model Phase ?

• All Wrong

• Assisted

• Self-Service

• Organic

Push technology is a part of typical KM initiatives. What is the KM maturity model phase?

• All Wrong

• Assisted

• Self-Service

• Organic