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QSM Lesson 2

Authored by Christopher Rivera

Other

12th Grade

QSM Lesson 2
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the international Standard for quality management?

ISO 9001

ISO 14001

ISO 27001

ISO 45001

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which principle of ISO 9001 emphasizes the importance of getting your team involved in the management system?

Customer focus

Process approach

Leadership

Engagement of people

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a proven way of ensuring you plan, resource, and manage your processes and their interactions effectively according to ISO 9001?

Customer focus

Process approach

Improvement

Leadership

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is essential to the ISO 9001 quality management system and should be your organization's core objective?

Process approach

Relationship management

Improvement

Evidence-based decision making

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is essential for making informed decisions according to ISO 9001?

Base your decisions on opinions

Base your decisions on facts

Base your decisions on emotions

Base your decisions on assumptions

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a source of competitive advantage according to ISO 9001?

Having no relationships with suppliers

Cutting off relationships with suppliers

Developing mutually beneficial relationships with suppliers

Ignoring relationships with suppliers

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What can help you to meet key requirements of the ISO 9001 Standard?

Avoiding quality principles

Implementing quality principles

Disregarding quality principles

Ignoring quality principles

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