PHARM 105CONTROLLING

What is the function of control in management?

• Adjusting operations to predetermined outcomes

• Setting standards

• Measuring actual performance

• Taking corrective actions

What is the purpose of employee performance appraisal?

• To aid in communication between employees and employer

• To promote good superior-subordinate relationship

• To develop objectives for training programs

• To improve employee performance

Which method of performance appraisal involves the evaluator providing a brief essay detailing the strengths and weaknesses of the employees?

• Critical Incident Appraisal

• Essay Appraisal

• Ranking Method

• Management by Objectives

What is the trait approach in performance appraisal based on?

• Self-evaluation by employees

• Work achievements judged against goals

• Observable dimensions of personality

• Feedback from subordinates

Which factor is evaluated in an appraisal based on the employee's knowledge on the job, pharmacy, and company policies?

• Ability to work with others

• Quality of work

• Units of output

• Job Knowledge

What is the main disadvantage of the Ranking Method in performance appraisal?

• Validity depends on interaction

• Negatively affects teamwork

• Time-consuming for manager

• Possible bias

Which approach in performance appraisal involves employees setting their own realistic performance goals?

• Self-appraisal approach

• Results approach

• Trait approach

• 360° Feedback

What is the main advantage of the Critical Incident Appraisal method?

• Provides specific examples

• Tendency to report negative incidents

• Subjectivity

• Time-consuming for manager

Which method in conducting appraisals involves the superior describing incidents, giving details on both positive and negative behaviors of the employee?

• Ranking Method

• Management by Objectives

• Critical Incident Appraisal

• Essay appraisal

What is the main purpose of the 360° Feedback approach in performance appraisal?

• To provide feedback on the positive abilities of the employee

• To create a high-performance work culture

• To assess the manager and employees

• To eliminate bias in performance evaluation