Appendix 3 – Microsoft platform knowledge assessment

Appendix 3 – Microsoft platform knowledge assessment

Professional Development

10 Qs

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Appendix 3 – Microsoft platform knowledge assessment

Appendix 3 – Microsoft platform knowledge assessment

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

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10 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is NOT a component of the Power Platform?

Power Apps

Power Automate

Power Query

Power BI

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is a benefit of using Dynamics 365 Customer Engagement over traditional CRM systems?

It provides a unified view of customer data across sales, marketing, service, and other functions.

It leverages artificial intelligence and machine learning to provide insights and recommendations.

It integrates seamlessly with other Microsoft products and services, such as Outlook, Teams, and Azure.

All of the above.

3.

OPEN ENDED QUESTION

45 sec • 1 pt

You are a consultant for a manufacturing company that wants to optimize its production planning and inventory management processes. Which Dynamics 365 product would you recommend and why?

Evaluate responses using AI:

OFF

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the name of the cloud computing service that Microsoft offers to build, deploy, and manage applications and services through a global network of data centers?

Microsoft Cloud

Microsoft Azure

Microsoft Office 365

Microsoft SharePoint

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

You are a sales manager who wants to create a dashboard that shows the performance of your team, such as the number of leads, opportunities, and closed deals, as well as the revenue and profitability of each account. Which Microsoft product would you use to create and share this dashboard with your team?

Microsoft Excel

Microsoft PowerPoint

Microsoft Power BI

Microsoft Word

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is a feature of Microsoft Teams that enables you to collaborate with your colleagues and customers in real time?

Chat and instant messaging

Audio and video calls

Online meetings and webinars

All of the above

7.

OPEN ENDED QUESTION

45 sec • 1 pt

You are an accountant for a retail company that wants to improve its financial management and reporting capabilities. Which Dynamics 365 product would you recommend and why?

Evaluate responses using AI:

OFF

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