Sol Wellness Recap

Compassion involves having _______ or real concern for patients coupled with a desire to take action to address the patient’s need.

• Empathy

• Emmpathy

• Epathy

• Apathy

The type of listening we should display is:

• Activity Listening

• Active Listening

• Action Listening

• Fix It Listening

The A in the AIDET model stands for:

• Affirm

• Acknowledge

• Assertain

• Answer

The following are trigger words EXCEPT:

• Calm Down

• I don't know

• I will get to it immediately

• I understand how you feel

The following are the 3 words used in a word framing technique EXCEPT:

• Agreement Frame

• Because Frame

• What If Frame

• So Frame

The T in the AIDET Model stands for:

• Transform

• Think

• Thank You

• Treat

The following are effective questions to ask EXCEPT:

• Probing

• Open Ended

• Loaded

• Open Opportunity

What is the name of the trainer for this session:

• Gurmeet Siingh

• Gurmit Singh

• Gurmeet Singh

• Gurmeet Sing