Giving and Receiving Feedback

Which of the following is NOT part of developing a mastery of Receiving Feedback?

• Thank the person giving you feedback

• Check your understanding of the feedback

• Expression of remorse

• Developing presentation skills

Which of the following is a principle of effective feedback?

• Feedback should be given in-person or via video, in private

• Providing constructive feedback in a team or group setting

• Waiting a while before providing feedback

• Collecting lots of points and feeding them back in one meeting

In Module 1, what is described as the main aim for feedback?

• Punishment

• Judgement

• Growth

• Entertainment

What should feedback be linked to for positive outcomes?

• Someone's personality

• Personal opinions

• Random observations

• Goals/Objectives

Which of the following is NOT a recommended delivery technique for giving feedback?

• Must be recent

• Tone should be respectful

• Context should be specific to the individual

• Feedback should be inferred and assumed

What should be done after delivering constructive feedback?

• Ignore the team member's response

• Give lots of examples of how the team member has done well

• Bring up the team member's past mistakes

• Avoid further communication

What is one way to create a safe environment for giving and receiving feedback in teams?

• Provide positive and constructive feedback in team settings

• Invite team members to express how they’d like to receive feedback

• No feedback needs to be given to the line manager

• Only provide constructive feedback once in a while

What should a leader do to receive and acknowledge feedback from the team?

• Ignore the feedback

• Argue against the feedback

• Acknowledge and thank the team for their feedback

• Give feedback to the team that is twice as harsh

Which of the following are barriers to delivering feedback?

• Defensiveness

• Listening well

• Fear of giving feedback

• Having a designated place, time and date to give feedback

What is a recommended action to take after receiving feedback to improve your performance?

• Ignore the feedback

• Check your understanding of the feedback

• Argue against the feedback

• Avoid asking for feedback again