INTERNAL COMMUNICATION

Choose 3 advantages of internal communication

• Teamwork

• Farewells

• Problem-solving

• Common goals

What is internal communication?

• Communication among students

• Communication among members of the same company

• Communication among members of different companies

• Communication among family members

Minute es un tipo de documento comercial interno que español corresponde con...

• Circular

• Memorando

• Minuto

• Acta

Who writes a minute?

• The secretary (el secretario)

• Any employee (cualquier empleado)

• The boss (el jefe)

• The HR (human resources) manager

¿Cuál de estos documentos registra los asistentes y las personas ausentes en una reunión?

• Memorandum

• Minute

• Circular

• Presentation

A circular is addressed to a small group of people

• True

• False

People can answer to circulars...

• Yes

• No

A circular includes language which is... (elige 2)

• Clear

• Straight to the point

• Complex

• Disorganised

En un memorando qué información situamos primero...

• Quién lo redacta

• A quién va dirigido

Persuading and convicing the customer are the main objetives of reports (informes)

• Yes, they are

• No, they aren't

• No, they aren't. But they can also persuade

• We don't know