Effective Communication

Who initiates communication?

• speaker

• listener

• both

• message

Is age considered to be a barrier in communication?

• No

• Yes

What makes communication effective?

• When we speak our ideas with clarity.

• When the speaker knows how to listen.

• When both parties understand each other.

• When there are no barriers during the communication process.

What direction of communication takes place when people at the same level work with those who are at the higher leve?

• upward

• downward

• lateral

• diagonal

A direction in communication which sends suggestions from the employees to those who are in the higher position.

• downward

• upward

• diagonal

• lateral

This type applies with same people at the same level works together.

• downward

• upward

• diagonal

• lateral

Communication is the basis for decision-making. Therefore, it should be?

• CONCISE

• COMPLETE

• CORRECT

• CLEAR

Message should be simple, organized and easier to understand. This is the principle of?

• CORRECTNESS

• COMPLETENESS

• CLARITY

• CONSIDERATION

Which is not a type of direction of communication according to Chand?

• Upward/Upward

• Horizontal/Lateral

• Diagonal/Crosswise

• Vertical/Horizontal

What is the most important element of communication?

• speaker

• listener

• message

• feedback