Conflict Resolution Quiz

What is the most common way people deal with conflict?

• Confront it directly

• Avoid it

• Seek immediate resolution

• Discuss it openly

What is a common saying about denial mentioned in the video?

• Denial is a river in Egypt

• Denial is not a river in Egypt

• Denial is a common solution

• Denial is the best policy

According to the video, what is the first step in resolving conflict?

• Expressing the unmet need

• Ignoring the problem

• Finding a third party

• Getting angry

What should you do if the unmet need cannot be met?

• Get angry

• Ignore the conflict

• Negotiate to resolve the conflict

• Give up

What is the second step in the conflict resolution process?

• Getting angry

• Ignoring the need

• Finding out if the need can be met

• Expressing the need

What is a common mistake people make when managing conflict?

• Seeking help

• Bypassing the initial steps

• Expressing their needs

• Staying calm

Which of the following is NOT a behavior associated with poor conflict management?

• Sulking

• Withdrawing

• Expressing needs

• Backstabbing

What is the recommended action if a conflict becomes too tough to handle?

• Get angry

• Give up

• Ignore it

• Involve a neutral third party

What is the cost of unresolved conflict according to the video?

• Negligible

• Too high

• Manageable

• Minimal

What should you do if the conflict escalates beyond your control?

• Give up

• Get angry

• Seek a neutral third party

• Ignore it