Windows Basics - Troubleshooting Basic Problems

What should you do if your screen goes blank?

• Restart the computer

• Update the application

• Force quit the application

• Check the cables

How can you close a frozen application?

• Check the cables

• Restart the computer

• Force quit the application

• Update the application

What should you do if your computer is frozen?

• Restart Windows Explorer

• Update the application

• Force quit the application

• Check the cables

How can you make sure a wired mouse or keyboard is working?

• Restart the computer

• Check if it's correctly plugged in

• Update the application

• Force quit the application

What should you do if the screen is blank?

• Check if the monitor is plugged in and turned on

• Update the application

• Force quit the application

• Restart the computer

How can you check if the sound is working on your computer?

• Restart the computer

• Check the cables

• Check the volume level

• Force quit the application

What is a common solution for an application running slowly?

• Restart the computer

• Close and reopen the application

• Check the cables

• Force quit the application

How can you force quit an unresponsive application?

• Restart the computer

• Press Ctrl+Alt+Delete

• Check the cables

• Update the application

What should you do if you can't hear sound on your computer?

• Force quit the application

• Check the volume level

• Restart the computer

• Check the cables

How can you wake a computer from Sleep mode?

• Check the cables

• Force quit the application

• Press any key on the keyboard

• Restart the computer