EMEA Meeting 2022

EMEA Meeting 2022

1st - 12th Grade

10 Qs

quiz-placeholder

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EMEA Meeting 2022

EMEA Meeting 2022

Assessment

Quiz

Professional Development

1st - 12th Grade

Medium

Created by

Gabriel Falcione

Used 8+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which are the KPI's used to grade countries and regions?

ACV, Net Revenue and R&D Costs

ACV, ACV/S&M, Churn, CX/Net revenue and new opps

New opps and churn

All of them

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which were the 3 biggest clients in terms of ACV in the region?

The Foschini, Mazda and Domino's

The Foschini, Whirlpool and Domino's

Elefant, Auchan and The Foschini

The Foschini, Whirlpool and Elefant

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Name one of the success factors for Project Execution

Clear time for go live and specific deliveries

Professional Services charged

Having more than 2 SA's involved

Being Prime contractors

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

For how many clients are we currently doing active success in EMEA?

10

30

15

16

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

When do I necessarily need to involve a SE?

All opportunities no matter the size

All tier 2's and Tier 1's

Only when I have a Tier1 opportunity created in Salesforce

Since first call with prospects

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What does the Customer Excellence team do?

Take only care of Zendesk tickets

Works as the main technological point of contact for the clients right after go live

Run brainstorming sessions for the Customer Success team

all of them

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which tool will we use for assigning an RFP to a SE?

Salesforce

Zendesk

Slack

Monday

Create a free account and access millions of resources

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Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

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