SC1 Practice Quiz

Intermediaries play an important role in matching services to customers and manufacturers.

The process of planning, implementing, and controlling the efficient and effective flow and storage of raw materials, semi-finished and finished products, and related information from the point of origin to the point of consumption.

In the paragraph above, what does CRM stand for?

• Customer Related Management

• Customer Relationship Management

• Customs Relationship Managerial

• Customs Relationship Management

A supply chain is a sequence of activities by different parties with one objective. What is the correct management of warehouses, transport, and materials that integrate different functions of the business process?

• Customer Relations Management

• Delivery Order

• Flexible Trade

• Integrated Logistics Architecture

The act of reducing the selling price of merchandise is known as?

• Entertainment

• Goods Production

• Price Reduction

• Storage/Transportation

What is the quality attribute of logistics that refers to the ability to perform the promised service accurately and dependably?

• Best Practices

• Export Performance

• Performance Level

• Service Reliability

A service provider that used time-related positioning of resources to meet user requirements.

• a. Export

• b. Import

• c. Logistics

• d. Transshipment

As used in the supply chain, who does the end customer refer to?

• Buyer

• Consumer

• Retailer

• Wholesaler

Logistics is the part of the supply chain involved with the forward and reverse flow of these items:

• All of the Above

• Cash

• Goods

• Services

Answer explanation

Logistics involves the forward and reverse flow of goods, services, and cash, making 'All of the Above' the correct choice.

The growing number of firms now outsource some or all of their logistics to so of intermediaries.

• Channel Members

• Competitors

• Cross-Functional Teams

• Third-Party Logistics Providers

Answer explanation

The correct choice is Third-Party Logistics Providers as they are intermediaries that firms outsource their logistics to.