Advanced Support Quizzz
Authored by Kevin Boyer
Other
1st Grade
Used 4+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What element cannot be inserted in a Macro ?
A PDF document 📰
A downloaded GIF 🐎
An existing Video 🎥
All the previous can be included.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which Saved Reply doesn't exist 📋 ?
URL slug change (spl) 🔗
Problem Bug Solved (spl) 🔨
Unknown Problem Clarification (spl) 🤷♀️
Seo Backlinks collaboration (gnl) 🤝
3.
MULTIPLE CHOICE QUESTION
30 sec • 2 pts
What Saved Reply should be used for a user who just sent a simple greeting 🙋♂️ ?
Help Proposition (spl)
Unknown Problem Clarification (spl)
No template, just close the conversation.
Waiting Customer Revert (spl)
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What Action cannot be associated to a Macro ?
Snooze 💤
Tag 🔖
Reply later ⏲
Close 📥
Assign to someone 👈
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What thing cannot be inserted in a Magical saved reply ?
An adapted Date 📆
A downloaded document 📰
An icon 🧣
All of them can be put.
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