What do you know about listening? Take this Quizizz to find out!

1. Listening is the same as hearing.

• True

• False

Answer explanation

Just because you hear the speaker's voice doesn't mean you're listening. Hearing is the body's natural response to sound, while listening involves actively gathering information to develop a clear understanding of the message.

2. Listening skills develop naturally.

• True

• False

Answer explanation

BOTH ANSWERS ARE CORRECT! While it's true that humans are born with the ability to listen--after all, it's how we learn to speak--effective listening skills must be carefully developed through effort and practice.

3. People with higher IQs are better listeners.

• True

• False

Answer explanation

Just because someone has a high intellect doesn't mean the person is an expert listener. Studies show that listening and intelligence are not related.

4. Listening is a passive activity.

• True

• False

Answer explanation

Effective listening gives the body and mind a rigorous workout, causing a faster heart rate, quicker blood circulation, and a rise in the body's temperature.

5. You can improve your ability to listen by moving to a different location.

• True

• False

Answer explanation

Your office space is a breeding ground for distractions. Email, ringing phones, smartphones, and paperwork are like Kryptonite that can drain your power to listen. The next time you need to have an important conversation with a colleague, leave your office and meet in a location that's free from distractions. 

6. The person speaking is responsible for making sure his/her message is understood.

• True

• False

Answer explanation

The speaker and the listener share responsibility for successful communication.

7. To be a better listener, sit up straight.

• True

• False

Answer explanation

Whether you're sitting or standing, keep your hands open and your arms at your sides. Leaning toward the speaker demonstrates that you are interested in what the speaker is saying--and actually helps you pay attention.  

8. If someone doesn't agree, he/she is not listening. 

• True

• False

Answer explanation

Just because a coworker (or a friend, a spouse or a political opponent) doesn't follow your suggestions or directions doesn't mean he/she isn't listening to you. Effective listening does not guarantee agreement. 

9. Asking questions improves listening effectiveness.

• True

• False

Answer explanation

One of the best ways to improve your listening skills is by asking more questions. Your question can be as simple as "How are things going?" or "How's your job been lately?"