P&C Upskill Day 1 Knowledge Check

What is the accepted hold time?

• 2 hours

• 1 minute

• 2 minutes

• None of the above.

What are the primary HIPAA verifiers for the providers?

• Caller's name

  Provider's full name

  Provider's address

• Caller's name

  Provider's full name

  Provider's NPI or TIN

• Provider's address

  Provider's full name

  Provider's NPI or TIN

• None of the above.

True or False: Original effective date for this plan is January 01, 2020.

• True

• False

True or False: Original effective date on this plan is 08/01/2020.

• True

• False

True or False: The patient's plan has a future termination date of December 31, 2025. We need to provide this information to the caller.

• True

• False

What is the policy's effective date?

• 01/01/2015

• 10/01/2018

• 09/30/2018

• None of the above.

What is the policy's termination date?

• 10/01/2018

• 01/01/2015

• 09/30/2018

• None of the above.

Health Care Reform allows dependents to be covered up to age __ regardless if they are a full-time student or not— and regardless if they are married or not.

• 25

• 26

• 27

• 28

If the dependent’s eligibility has termed, they __ have coverage, regardless what is showing for the FTS status.

• "Do"

• "Do not"

Anthem does not need FTS.

• If the student age is higher than the child age; Override column under the child age section is "Y".

• If the student age is higher than the child age; Override column under the child age section is "N".

• If the student age is not higher than the child age.

• Both A and C.