IMP Chapter 2

What is the purpose of an organization's mission statement?

• To implement tactical plans

• To set short-term goals

• To outline the organization's fundamental purpose

• To increase profitability

Which level of management is responsible for setting strategic goals?

• Operational management

• Middle management

• Lower-level management

• Top management

What is the primary input for developing tactical goals?

• Operational goals

• Values and directions

• Strategic goals

• Mission statement

Which type of control focuses on the organization's financial resources?

• Financial control

• Operations control

• Strategic control

• Structural control

What is the main responsibility of first-line managers?

• Implementing policies

• Developing strategies

• Supervising operating employees

• Creating organizational goals

Which managerial skill involves the ability to communicate with and motivate individuals and groups?

• Conceptual skills

• Analytical skills

• Technical skills

• Interpersonal skills

What is the purpose of decision making in management?

• To implement tactical plans

• To set operational goals

• To identify feasible alternatives

• To increase profitability

Which type of departmentalization groups jobs involving the same or similar activities?

• Geographical departmentalization

• Functional departmentalization

• Customer departmentalization

• Product departmentalization

What is the process of linking the activities of various departments in an organization?

• Job enrichment

• Delegation

• Distribution of authority

• Coordination

Which managerial function involves establishing steps and timetables for achieving needed results?

• Planning

• Controlling

• Organizing

• Leading