Q Lec1

What is the purpose of quality control?

• To decrease customer satisfaction

• To ensure adherence to quality standards

• To increase production costs

• To reduce employee training

How does quality control help in lowering production costs?

• By correcting problems in production

• By ignoring quality standards

• By reducing employee salaries

• By increasing the number of defective products

What is one benefit of quality control in terms of customer satisfaction?

• Decreasing product quality

• Increasing product defects

• Ensuring error-free products

• Reducing customer interaction

How does quality control contribute to enhancing goodwill?

• By ignoring quality standards

• By producing low-quality products

• By reducing production methods

• By consistently satisfying customer needs

What is a key aspect of quality-based care in physical therapy?

• Quantity of patients seen

• Cost of services

• Quality of care provided

• Speed of treatment

What do quality indicators in physical therapy help measure?

• Patient satisfaction only

• Healthcare processes, outcomes, and structures

• Employee training levels

• Company profits

How do quality indicators differ from practice guidelines?

• They are not related to quality goals

• They are not measurable

• They permit assessment of structures, processes, and outcomes of care

• They focus on patient outcomes only

What is the purpose of setting testing standards in quality control?

• To determine the extent of actions to take

• To confuse employees

• To reduce the number of tests

• To increase production time

What is typically involved in a quality control process?

• Not correcting identified problems

• Ignoring raw materials

• Testing every step of the manufacturing process

• Testing only the final product

What is the next step after identifying problems in quality control?

• Avoid collecting data

• Increase the number of defective units

• Correct the problems to prevent recurrence

• Ignore the problems