SES CANADA KT SESSION 3

What is a special type of upgrade that the customer is entitled to as part of a Service Contract?

• A) A new product purchase

• B) Ultrasound Maximizer Orders

• C) Free maintenance service

• D) Extended warranty

What must be indicated at the DSR or at the ZUCA transaction for the Ultrasound Maximizer Orders?

• A) Customer's address

• B) Service Contract

• C) Payment method

• D) Delivery date

What is required for the Ultrasound Maximizer Orders in terms of the quote?

• A) A high-value quote

• B) A zero dollars Apttus quote

• C) A discounted quote

• D) A full-price quote

What is the special booking criteria for Lumify Distributors in Canada?

• A valid PO with a signature

• A valid PO with a quote reference

• A valid PO without a signature or quote reference

• A valid PO with a signature and quote reference

What are the payment terms mentioned in the document?

• 0/0/100 Net 30 days, with delayed acceptance

• 0/0/100 Net 60 days, with no delayed acceptance

• 0/0/100 Net 45 days, with no delayed acceptance

• 0/0/100 Net 60 days, with delayed acceptance

What is the Billing plan for Leasing?

• 0/0/100

• 50/50/0

• 100/0/0

• 0/50/50

What is created when the DSR reaches the status 'Booked'?

• Customer Service Backoffice Request (CSBR)

• Customer Service Frontoffice Request (CSFR)

• Customer Service Booking Request (CSBR)

• Customer Service Order Request (CSOR)

Which of the following is NOT a step when creating a CSBR?

• Add the CSBR name

• Check if the correct Sold-to is selected

• Add the Ship-to information

• Add the payment method

What should be done if the request to book the POS came separately from the equipment booking?

• Create a new booking with a new value

• Copy the info from the original booking and create a $0 value Booking Amount History

• Cancel the original booking and create a new one

• Combine the POS and equipment booking into one

Which team provides Demo Availability Information?

• Demo team

• Sales team

• Support team

• Marketing team