SES CANADA KT SESSION 3

SES CANADA KT SESSION 3

Professional Development

20 Qs

quiz-placeholder

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SES CANADA KT SESSION 3

SES CANADA KT SESSION 3

Assessment

Quiz

Other

Professional Development

Practice Problem

Hard

Created by

Luis Phillips

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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a special type of upgrade that the customer is entitled to as part of a Service Contract?

A) A new product purchase

B) Ultrasound Maximizer Orders

C) Free maintenance service

D) Extended warranty

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What must be indicated at the DSR or at the ZUCA transaction for the Ultrasound Maximizer Orders?

A) Customer's address

B) Service Contract

C) Payment method

D) Delivery date

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is required for the Ultrasound Maximizer Orders in terms of the quote?

A) A high-value quote

B) A zero dollars Apttus quote

C) A discounted quote

D) A full-price quote

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the special booking criteria for Lumify Distributors in Canada?

A valid PO with a signature

A valid PO with a quote reference

A valid PO without a signature or quote reference

A valid PO with a signature and quote reference

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the payment terms mentioned in the document?

0/0/100 Net 30 days, with delayed acceptance

0/0/100 Net 60 days, with no delayed acceptance

0/0/100 Net 45 days, with no delayed acceptance

0/0/100 Net 60 days, with delayed acceptance

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the Billing plan for Leasing?

0/0/100

50/50/0

100/0/0

0/50/50

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is created when the DSR reaches the status 'Booked'?

Customer Service Backoffice Request (CSBR)

Customer Service Frontoffice Request (CSFR)

Customer Service Booking Request (CSBR)

Customer Service Order Request (CSOR)

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