Communicating with Parents

What should you do when a parent is hostile?

• remain calm

• argue with them

• interrupt them when they are speaking

• voice record their rant

What should you do when a problem with a student arises?

• wait a couple of days to see if the problem goes away

• take matters in your own hands and don't tell the parent

• call the parent immediately and complain about their child's behavior

• notify your camp lead and discuss next steps

What is a guideline you should follow when initiating a conversation with a parent?

• Be friendly and start with something positive.

• share your opinion of what is wrong with the child

• create a us vs them dynamic

• share the names of other campers who participated or were affected by the problem

When speaking with a parent, what should you make sure you do?

• Avoid eye contact as a demonstration of respect

• Make assumptions about the family based on child's behavior

• Make eye contact and acknowledge the parent's feelings

• Start the conversation with the negatives and end with something positive

True or False: You should come prepared to a parent meeting.

• True

• False

• Maybe

• It depends