Soft Skill Assessment

What are soft skills?

• Technical abilities required to perform specific tasks.

• It is usually meant to refer to personal attributes and interpersonal skills that enable you to easily get along well and collaborate with others, maintain a healthy work ethic, and render you more effective in your role.

• Certifications and degrees that qualify you for a job.

• Knowledge of software and hardware systems used in the workplace.

Why are soft skills important in the workplace?

• They help in operating machinery efficiently.

• They enable better communication, teamwork, and problem-solving abilities.

• They are necessary for understanding complex technical manuals.

• They are required for coding and software development.

Which of the following is an example of a soft skill?

• Proficiency in Java programming.

• Effective communication.

• Knowledge of accounting principles.

• Ability to design a website.

How can one improve their soft skills?

• By attending technical workshops.

• By practicing and seeking feedback on interpersonal interactions.

• By obtaining more certifications.

• By learning new software tools.

Soft skills are:-

• Easily learned

• technical skills

• desired by employers

• non of the above

Employees prefer soft skills over hard skills because

• soft skills are not easily learned on the job

• hard skilss are transferable skills

• no skills are important than the other

• none of the above

Another name for cultural competence is

Which of the following is a benefit of having strong soft skills?

• Increased technical knowledge.

• Better teamwork and collaboration.

• Higher proficiency in coding languages.

• Enhanced ability to operate machinery.

Which of the following soft skills is crucial for leadership roles?

• Proficiency in data analysis.

• Effective communication and empathy.

• Knowledge of financial regulations.

• Ability to troubleshoot technical issues.

Which of the following is a key soft skill for customer service roles?

• Proficiency in Excel.

• Effective listening.

• Knowledge of CRM software.

• Ability to write code.