ENG2044 Concept Review

Among the most common__________ are accusations (that imply or state fault

or offense), evaluation (describe value, worth, or quality), and inform (those that disclose

feelings that involve the partner). Which concept can fill the blank?

• Defensiveness

• Hurtful messages

• Direct aggression

• Deceptive communication

You’ve been scammed by landlords 5 times now. Your current apartment manager assures you that if you keep your house clean, you will be able to get a refund of your cleaning deposit. You are sceptical. Which perception concept is this?

• Past experiences

• Roles

• Present feelings & Circumstances

• Culture

You’re at work and you've just received some exciting news about a promotion you've been vying for. In that moment, you're filled with a sense of accomplishment and happiness. As you interact with your colleagues, you find yourself more open and enthusiastic. 

The next day, you're feeling under the weather due to a cold, and you're also stressed because of a looming deadline. Your communication has become more reserved. Which perception concept is this?

• Past experiences

• Roles

• Present feelings & Circumstances

• Culture

You filter content in Instagram about the Kardashians because you don’t like them. Which perception concept is this?

• Selective exposure

• Selective attention

• Selective perception

Sara, a vegetarian, walks past a food court. She tunes out the sizzling sounds of burgers and focuses on the inviting aroma of freshly baked bread wafting from a nearby stall. Which perception concept is this?

• Selective exposure

• Selective attention

• Selective perception

Michael, a strong believer in the effectiveness of natural remedies, only remembers reading articles about the benefits of herbal supplements although his teacher had also made him read about the mixed results or potential side effects of these supplements. 

Which perception problem is this?

• Selective perception

• Selective attention

• Selective retention

”I’m really confused about something I did last night. If I tell you, maybe I can figure out why I did it . . .”

”I think I did the right thing. Let me tell you why I did it . . .”

(Employee to boss, hoping to get raise) “I got a job offer yesterday from our biggest competitor."

Which interpersonal communication concept is this?

• Assertion

• Closure

• Self-disclosure

• Indirect communication

Sarah: "I've noticed that there have been some issues with your project reports lately. We need to improve the quality of our work."

Alex "Well, I've been really busy lately, and I don't always have enough time to double-check everything."

Which interpersonal communication concept is this?

• Defensiveness

• Experiential Superiority

• Perception of others: Status

John: I think we should incorporate more time for team-building activities to foster collaboration.

Edward: I hear what you’re saying but you’ve only just joined the company so there are lots of things for you to learn still. We’ve been here 10 years…so we know what we’re doing. Which problem concept is this?

• Defensiveness

• Experiential Superiority

• Perception of others: Status

Bob, who is American, hands over his business card to his Japanese client with one hand.

The client takes it with both hands, but finds Bob disrespectful. Which problem concept is this?

• Stereotyping

• Artifacts

• Figure & Ground