laundry operation management quiz one

What is the primary cause of hardness in water?

• • A) Dissolved minerals like calcium and magnesium

• • B) Presence of carbonic acid

• • C) High pressure during water treatment

• • D) Use of sequestering agents

What is the process of using water, detergent, and action in the removal of dirt from articles?

• A. Washing

• B. Dry cleaning

• C. Spot cleaning

• Sponging

What is the final step in the laundry process that involves removing creases from articles by ironing or pressing?

• Receiving

• Mending

• Finishing

• Storage/Dispatch

What equipment is used in the receiving area for marking/sticking on guest articles for identification purposes?

• Record book

• Labels

• Labels

• Labels

In the sorting area, what is used for holding stained spots that need removal before washing?

• A. Baskets/hampers

• Pegs

• C. Grease absorbers

• Brushes

Which of the following is not typically found in the holding area?

• A. Grease absorbers

• B. Dry cleaning machines

• C. Stain removers

• D. Sewing kit

Which of the following is an advantage of an internal (on-site) laundry?

• No initial investment cost

• No control over washing methods

• Higher standards of washing to prevent cross infection

• Requires fewer trained staff

What is a disadvantage of off-site (commercial) laundries?

• No substantial initial investment cost

• Requires a greater stock of linen

• No need for part-time help

• Linen is purchased by the establishment

What is the most difficult method of extinguishing a fire?What is the most difficult method of extinguishing a fire?

• Starving (removal of fuel)

• Smothering (removal of air)

• Cooling (removal of heat)

• Using water

What is the first step in using a fire extinguisher according to the PASS acronym?

• Aim low

• Pull the pin

• Sweep side to side

• Squeeze the lever