Why is good listening considered important?

• It allows you to dominate conversations.

• It is a way to connect and build relationships.

• It helps in avoiding conversations.

• It helps in multitasking.

What is the main difference between active and passive listening?

• Active listening involves ignoring the speaker.

• Active listening means being mentally engaged.

• Passive listening requires more effort.

• Passive listening is more effective.

What is the first prerequisite for active listening?

• Multitasking while listening.

• Practicing speaking skills.

• Making listening a priority.

• Ignoring the speaker.

What is the second prerequisite for active listening?

• It comes naturally without effort.

• It requires regular practice.

• It is a passive activity.

• It involves ignoring distractions.

What does non-verbal communication in active listening involve?

• Making eye contact and observing non-verbal cues.

• Using devices while listening.

• Talking over the speaker.

• Ignoring the speaker's body language.

What should you do with your devices during active listening?

• Keep them in hand.

• Ignore them but keep them visible.

• Put them completely away.

• Use them to take notes.

What is a key aspect of verbal communication in active listening?

• Interrupting the speaker.

• Ignoring the speaker's responses.

• Asking good questions.

• Talking more than listening.

What is the role of small utterances in active listening?

• To dominate the conversation.

• To interrupt the speaker.

• To show you are following the conversation.

• To change the topic.

What should you do after asking a question in active listening?

• Ignore the response.

• Change the topic.

• Let the speaker fully answer.

• Interrupt the speaker.

How should you respond to what someone just said?

• By ignoring their response.

• By reflecting back what you heard.

• By changing the topic.

• By interrupting them.