USA QUIZ (HTL)
Authored by Kenjii Mercader
Other
KG
Used 4+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If there are 2 PAX requesting for a 1 BED, would you still request for a 2 BEDS or a 1 BED?
I will request 2 BEDS
I will request 1 BED
I will request 1 KING BED
I will not request anything
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
You can UC (Unconfirm) a Replied Reservation only if...
said by client
there are other hotel priorities that can be arrange
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If you mistakenly allocate a segment without checking its inventory, and the STS changed into 15 or 16, what will be your first response?
Paste Z
Report to client immediately, ask for forgiveness and help.
Leave it as it is
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If the guest/s informed us that they are on Honeymoon, what request/s are we going to input?
1 KING BED
HONEYMOONERS
BATHTHUB RQ
Only choice 1 and 2 are correct
5.
OPEN ENDED QUESTION
3 mins • 2 pts
What is the difference between RQ & BK bookings?
Evaluate responses using AI:
OFF
6.
OPEN ENDED QUESTION
3 mins • 2 pts
What is the difference between CW and CF Status?
Evaluate responses using AI:
OFF
7.
OPEN ENDED QUESTION
3 mins • 2 pts
What will you do if a reservation is on stop sell?
Evaluate responses using AI:
OFF
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