
Business Communication Session 2
Authored by Nishant Dubey
Other
Professional Development
Used 6+ times

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16 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
Please mention your OHR ID
Evaluate responses using AI:
OFF
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the name of the formula we learnt today to better structure our response?
SCTAT
SCPAT
STRAP
SCRAP
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
One should try to stick to one idea per email. True or False ?
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does "R" in SCRAP stands for ?
Repetition
Resolution
Revision
Revolution
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which rule should one follow while replying to a confusing email?
Rule of Thumb
Rule of Grunt
Rule of One
Rule of Reply
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In an email, tone plays a vital part. True or False?
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Below is a sample email. Select the correct structure for response-
Dear Jim,
1- In the meantime, please halt work on the building immediately until we can take steps to conduct the work properly.
2- I attended the site of 21 Union Street today.
3- If you have any questions, please do not hesitate to call me
4- We need to replace the current materials with those we recommended in our original plans, which I’ve attached.
5- I noticed parts of the roof are already showing damage because the correct insulation material has not been used.
1,2,3,4,5
2,5,4,1,3
5,3,1,2,4
3,4,1,2,5
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