Quiz #8 | Duties/Downtime

What time should you arrive to your shift if you are scheduled for 11:00am?

• 11:00am

• 10:30am

• 11:05am

• 10:45am

When requesting a day off, you should...

• Block the day yourself and notify manager

• E-mail Christina and managers, with a photo of the schedule and your time off request

• Text your manager

• Block your schedule and text Christina

When should you look at your schedule to check the time you are scheduled to work, if you have lots of downtime in your day, or have no clients at all?

• The morning of

• One hour before your shift

• The night before

• Never

When blocking the schedule to show what you have completed in downtime, block in 30 minute blocks when completed.

• True

• False

Next Day Reminders should be done before Next Day Audits.

• True

• False

If you are not with a client, you should..

• Sit in the breakroom

• Monitor front desk (answer studio phone and Mytime messages, check in clients) while completing your studio duties

• Organize lashes

• Restock station

You should always restock your station at the beginning or end of your shift, as a part of opening/closing duties.

• True

• False

If you have nothing to do in downtime, you should...

• Take a long break

• Take personal phone calls

• Text Christina and managers. There's always something to do!

• Sit at your station

Closing duties should include...

• Sending Christina a photo of the closing register

• Unplugging sugar wax

• Checking all missed messaged and calls

• All of the above

The TV at the front desk should be turned off at night time.

• True

• False