7 Step Selling Process Quiz

Which step in the 7 step selling process involves overcoming objections?

• Step 3

• Step 4

• Step 5

• Step 6

What is the final step in the 7 step selling process?

• Closing the sale

• Follow up

• Presentation

• Approach

In the 7 step selling process, which step comes immediately after 'Approach'?

• Preparation

• Prospecting and qualifying

• Overcoming objections

• Presentation

Which of the following is NOT a part of the 'Closing the sale' step in the 7 step selling process?

• Alternative choice

• Extra inducement

• Standing room only

• Product

Which of the following is a method of prospecting mentioned in the learning material?

• Cold calling

• Sending ads in the mail

• Hosting webinars

• Attending trade shows

What is one way to inform people about a vehicle according to the learning material?

• Hosting a car show

• Emailing people

• Offering test drives

• Creating a blog

Hannah is learning about different methods of prospecting in her marketing class. Which of the following is NOT listed as a prospecting method in the learning material?

• Online ads and surveys

• Contacting customers

• Social media marketing

• Magazines and newspapers

What is the purpose of contacting customers and finding new potential buyers or clients in the context of prospecting?

• To gather feedback

• To increase brand awareness

• To generate sales leads

• To improve customer service

Which of the following is a step in preparing to approach customers with a sales pitch?

• Ignore the ideal customer

• Pre approach/plan how you will introduce the car

• Avoid working with the sales team

• Skip the introduction

What should you do to find the ideal customer?

• Work with the sales team

• Prepare for the intro

• Pre approach/plan how you will introduce the car

• Find the ideal customer