Therapeutic Communication Quiz

What is the primary purpose of therapeutic communication?

• To diagnose mental health disorders

• To build and maintain helping relationships with clients, families, and significant others

• To prescribe medication

• To conduct physical examinations

Which of the following is NOT a characteristic of therapeutic communication?

• Client centered: not social or reciprocal

• Purposeful, planned, and goal-directed

• Spontaneous and unplanned

• Plan for and allow adequate time to communicate

Which skill is used by nurses in therapeutic communication to show concern and facilitate an emotional connection with the client and the client’s family?

• Caring attitude

• Honesty

• Trust

• Empathy

What does vocal quality enhance in therapeutic communication?

• Rapport and emphasizes particular topics or issues

• The ability to diagnose disorders

• The speed of communication

• The formality of the interaction

What should nurses assess for congruency in the nursing process assessment?

• Between the verbal and nonverbal message

• Between the client's and family's needs

• Between the nurse's and client's goals

• Between the client's past and present behaviors

Which of the following is a recommended communication strategy when interacting with children?

• Use complex language.

• Be aware of own nonverbal messages.

• Avoid eye contact.

• Ignore the child's level of development.

What should be considered when communicating with older adult clients?

• Use playful language.

• Minimize distractions.

• Speak quickly.

• Avoid face-to-face interaction.

Which of the following is NOT a part of the planning phase in client communication?

• Minimize distractions.

• Provide for privacy.

• Establish a trusting nurse-client relationship.

• Set priorities according to the client’s needs.

What is the purpose of using silence as an effective communication skill?

• To allow time for meaningful reflection.

• To avoid awkward moments.

• To fill gaps in conversation.

• To distract the client.

Which type of question is used to explore the client’s life goals or motivations by presenting a hypothetical situation?

• Open-ended questions.

• Closed-ended questions.

• Projective questions.

• Presupposition questions.